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Request technical support

If you need help with Olares, you can reach out to Olares team through GitHub.

If you have an Olares device running, you can use a convenient one-click solution to collect and export logs for troubleshooting purpose. This will help Olares team assist you more effectively.

Request support

  1. Visit the Olares GitHub Repository and choose one of the following options:
    • Open a new Discussion thread (for general questions or assistance).
    • Create a new Issue (for bug reports or technical problems).
  2. Provide a brief description of the issue or question to help the Olares team assist you more effectively. Include the following information if possible:
    • Steps to reproduce the issue.
    • Any error messages or unexpected behaviors.
    • Details about your environment (e.g., operating system, Olares version).

It's recommended to attach the Olares system log. For detailed instructions, see Export system log.